- Add new features
- Enhance existing features
- Patch security issues
- Improve performance
- Stay up-to-date with evolving industry standards
Theme updates and child theme
- Your website will be faster.
- Your website will be more secure.
- A faster website will retain visitors better.
- A more secure website is better protected against hackers.
- Increase security
- Fix bugs
- Add features and functionality
- To maintain backward compatibility
Backup (Onsite and offsite)
- Server Outages
- WordPress Websites are Vulnerable to Hacking
- Restore your site without significant data loss.
- Ensure user productivity
- Ease troubleshooting
- Meet Regulatory Compliance Requirements
- Know exactly what all your users are doing
Malware scan and removal
- protect your WordPress site
- protects automated attacks
- fixed common security flaws
- Detects viruses without false flaggings
- Prevent hacker infiltration with ease
Speed and performance check
1) GT Matrix 2) Pingdom
- Improve User Experience
- Achieve marketing goals
- SEO Positioning
- Happier Customers & Higher Sales
- User engagement
Theme : Update status & testing report.
Child theme : List of changes if any.
Plugin : List of plugin update with testing.
Backup : If any issue then fix & mention.
Security : List of bug and issue with status.
Malware scan : Status of scan & fixed issues.
Speed & performance : Check & fix if anything.
Questions and Answers
How much i need to pay after completion of 1 month free maintenance?
Yo need to pay $99 USD/ month after completion of 1 month free maintenance.
What detail i need to share with you also is it secure ?
You need to share a FTP and admin access details with us. Yes your all admin details are secure with us.
Do you maintain and support WooCommerce websites?
Yes, we absolutely LOVE e-commerce! E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with as possible uptime.
What are your hours of operation and response times?
Our entire support team works in India. Our business hours are Monday through Friday , 4am-2:30pm GMT. We respond to all questions within 10 business hours(often MUCH sooner).
Can you support muliple websites in 1 maintenance plan?
Each domain (website.com, subdomain.website.com, etc) requires it’s own plan. If you have 3 websites that you would like us to maintain, you’ll need 3 separate maintenance plans.
Is WP OnlineSupport GDPR-compliant?
You know it! We've been 100% compliant since May 25, 2018. You can read more about the types of data we collect, how we collect it, and how we use your data here.
Do you clean up malware?
Malware is a serious issue for any website, and the great news is that Our team of experts will scan the site, clear out all malware and check the site for any vulnerable areas such as outdated themes and/or plugins with known vulnerabilities. After malware has been cleaned up, our team will create a security setup to harden your website to protect against future attacks.
Note : We use iTheme security pro plugin for security
Does my website require a Custom Plan Pro?
If you a need a custom development on your website, then we have a good plan for you where you can hire our developers for any custom tasks.